Welcome to gigoods.com online website. GIGOODS LLP provides this site to you for use, subject to the following conditions.
These ‘Terms and Conditions’ constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions (of Rule 3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms and condition for access or usage of GIGOODS marketplace platform (hereinafter referred to as "Platform").
For the purpose of these terms and conditions for use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the platform as registered user. The term "GIGOODS", "We", "Us", "Our" shall mean GIGOODS LLP and affiliates.
The platform allows you to browse, select, and purchase online such as Apparels, Play time instruments, Accessories, Home Décor, Grocery and Gourmet and consumables under Beauty category. (“Goods” or “Products” or “Services”).
By visiting the gigoods.com platform, you accept these terms and conditions. Please read them carefully. In addition, when you use any current or future GIGOODS service or business, you also will be subject to the guidelines, terms and conditions applicable to such service or business.
If you transact on the platform, you shall be subject to the policies that are applicable to the platform for such transaction.
When you visit the platform, registering or sending e-mails to us, you are communicating with us electronically. You agree and understand that you are communicating with us through electronic records and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We reserve the right, at our sole discretion, to change, modify, add or remove portions of these terms and conditions, at any time without any prior written notice to you. You shall ensure to review these Terms and Conditions periodically for updates.
If You use the platform, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. The right to use the account is personal to the user and is not transferable to any other person or entity. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately of any unauthorized use of your account. Make sure that you exit from your account at the end of each session. Please ensure that the details you provide us with are correct and complete.
The personal information provided to us by you during the course of usage of platform will be treated as strictly confidential and in accordance with the Privacy laws and regulations.
When you visit gigoods.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by email, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
You agree, undertake and confirm that your use of the platform shall be strictly governed by the following binding principles:
1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:
2. You shall not use any false e-mail address, impersonates any person or entity.
3. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the platform or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the platform. We reserve Our right to bar any such activity.
4. You shall not use the platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company and interrupt or causes to interrupt, damages the use by other users of GIGOODS.
Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation e-mail"). The Order Confirmation e-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered.
Once we transfer your order to vendor and vendor accept to procure your order to us, then you will receive an e-mail order acceptance confirming receipt of your order, containing the details of your order (the "Order Acceptance e-mail").
We only accept your offer and conclude the contract of sale for a product ordered by you. When the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Order Dispatch e-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch e-mail for each package, and each Dispatch e-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch e-mail.
Your contract is with us (the Seller), and you confirm that the product(s) ordered by you are purchased for your personal purpose and you authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
You can cancel your order for a product at no cost any time before you sign Proof of Delivery (POD). The customer agrees not to dispute the decision made by the Company and accept decision of the Company regarding the cancellation. In the event of cancellation of order by the customer the Company shall not refund the voucher, if any used against such order.
There may be certain orders that we are unable to accept and must cancel order. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Any type of voucher used in these orders shall be pushed back into the user’s account in case of cancellation by the company.
GIGOODS Return for Refund or Exchange/ Replacement Policy offers you the option to return for refund or exchange/ replacement items purchased on GIGOODS within the refund or exchange/ replacement period. In case of return of the purchased item, please review our returns policy, which applies to products sold by us.
We are committed to ensure 100% safe and secure process while purchase for customers by offering genuine products, secure payments for products and you shop on Gigoods.com.
All prices are inclusive of VAT/ CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise. You shall be responsible for payment of all fees/ costs/ charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/ CST, service tax, GST, duties and cesses etc.
Users of gigoods website are welcomed to post reviews, comments and other content; send communications; and submit suggestions, ideas, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."
In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content, gigoods.com reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of gigoods.com violates these terms and conditions and, or terminate your permission to access or use this website.
This website is operated by GIGOODS LLP. You agree, understand and acknowledge that the website giggods.com is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that GIGOODS is only a platform for communication, a facilitator that can be utilized by users to reach a larger base of vendors to buy and sell GI goods and is not and cannot be a party to or control in any manner any transactions on the website.
Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the vendors on gigoods.com.
Subject to your compliance with these Terms and conditions, and payment of applicable fees, if any, GIGOODS LLP grants you a limited licence to access and make personal use of this website, but not to download or modify it, or any portion of it.
These terms and conditions also apply to software that we make available to you from time to time for your use in connection with GIGOODS Services. When you use the GIGOODS Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the GIGOODS software, whether in whole or in part, or create any derivative works from or of the GIGOODS software. All software used in any GIGOODS service is the property of GIGOODS and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.
We list availability information for products sold by us on the website. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
The price of our merchandise is inclusive of the GST. The GST rate applied to the order will be the combined tax rate for both state and Central tax rates in accordance with the address where the order is being shipped. The Company reserves the right to collect taxes for shipping charges wherever applicable.
We strive to provide you with the best possible prices on products and/or services you buy from the site; however, the company does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to the company’s pricing policy and the prices shall be determined only at the Company’s sole discretion.
While the company strives to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, the company may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. The company will have the right to modify the price of the product and contact you for further instructions by using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your bank /credit card account.
GIGOODS understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information TechnologySecurity Techniques- Information Security Management System-Requirements".
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
GIGOODS assures you that your information is completely protected with us and that your purchases are completely safe. Our secure-server encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.
We provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. You should carefully review their privacy statements and other conditions of use.
Trademark, copyright and all other intellectual property rights with respect to all material presented on the site are the property of GIGOODS LLP and its affiliates and are protected under applicable Indian laws. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.
All content included on the website, such as text, blog, product content, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of GIGOODS LLP, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws.
GIGOODS, gigoods.com, the GIGOODS logo indicated on our website are trademarks or registered trademarks of GIGOODS LLP or its subsidiaries.
GIGOODS's trademarks may not be used in connection with any product or service that is not gigoods’s, in any manner that is likely to cause confusion among customers. All other trademarks not owned by GIGOODS that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GIGOODS.
The compilation of all GI description content for product on this website is the exclusive property of GIGOODS LLP and its affiliates and is protected by copyright laws of India.
All software used on this website is the property of GIGOODS LLP, its affiliates or its software suppliers and is protected by copyright laws of India.
You may not extract/ or re-utilise parts of the contents of the website without GIGOODS LLP and / or its affiliates express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract for re-utilisation of any substantial parts of this website, without GIGOODS LLP or its affiliates express written consent. You may also not create and/ or publish your own database that features substantial parts of this website without GIGOODS LLP and / or its affiliates express written consent.
If you believe that your rights are being infringed, you may fill out and submit the form below with the subject line "Claiming Infringement" (only original authorized signed PDF via e-mail are accepted) please notify us immediately by filling and sending us the signed scan copy of the below attached form:
Once the filled form is received GIGOODS.com will make all reasonable endeavours to remove such
Infringing Content complained about within a reasonable time.
OR If you believe that any content on, or advertised for sale on, the website contains any
Objectionable Content as defined under Section 8 above, please notify us immediately by
“Claiming Objectionable Content”
If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" Objectionable Content "), please notify us immediately by filling and sending us the signed scan copy of the below attached form:
FORM – Claiming Objectionable Content
Once the filled form is received GIGOODS.com will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
Important Warning: Giving false, misleading or inaccurate information in the Notice to gigoods.com may result in civil and/ or criminal liability.
These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Hyderabad.
You agree to indemnify and hold the Company (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party.
We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Our Address: The platform is owned and operated by GIGOODS LLP a company incorporated under the Companies Act, 1956 with its registered office at: SY 11 WeWork Krishe Emerald, Kondapur Main Road, Laxmi Cyber City, Whitefields, Serilingampally Mandal, Rangareddy District, Shaikpet, Hyderabad, Telangana, 500081